Last updated: January 01, 2026
This Privacy Notice for Ellen McDowell Design (doing business as Flare Family and Flare Family Tracker) ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at ellen@flarefamily.com.
SUMMARY OF KEY POINTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us, or otherwise contact us.
Personal Information Provided by You:
Sensitive Information:When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide our Services, communicate with you, and for security.
3. WHEN AND WITH WHOM DO WE SHARE YOUR DATA?
In Short: We may share information in specific situations described in this section.
4. HOW LONG DO WE KEEP YOUR INFORMATION?
We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.
5. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
6. WHAT ARE YOUR PRIVACY RIGHTS?
In some regions (like the EEA, UK, and various US states), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability.
Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.
7. HOW CAN YOU CONTACT US?
If you have questions or comments about this notice, you may email us at ellen@flarefamily.com or contact us by post at:
Ellen McDowell Design (Flare Family) 2401 Wilkshire Drive, Augusta, GA 30904
Last Updated: May 9, 2026
This Terms of Service for Ellen McDowell Design (doing business as Flare Family and Flare Family Tracker) ("we," "us," or "our"), describes the use our app ("App"):
THIS APP IS NOT A MEDICAL DEVICE AND DOES NOT PROVIDE MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN REGARDING A MEDICAL CONDITION.
1. Acceptance of Terms
By creating an account and checking the mandatory agreement box, you provide Affirmative Express Consent to these Terms of Service and our Privacy Policy. This forms a legally binding contract between you and Flare Family. If you do not agree, you may not use the Service.
2. General Wellness & "Calculator" Status
In accordance with the January 2026 FDA General Wellness Guidance, Flare Family Tracker is a digital diary and mathematical tool.
The "Calculator" Logic: The App summarizes your self-reported inputs (pain, stiffness, fatigue, morning stiffness, brain fog) into mathematical averages (μ = Σx / n). These are informational summaries and averages, not clinical diagnoses. For prefilled self-reported outcomes, the answers are selected based on averages of all flares that occured in the last 7 days leading up to an appointment. The self-reported outcomes are not scored as that process is performed by medical professionals, usually at or after the appointment. The purpose of the prefilled outcomes is to serve as a starting point for users that may be having a hard time remembering pain/stiffness levels leading up to their appointment. The prefilled outcomes should ALWAYS be reviewed for accuracy and edited by users before using the PDF export feature, or before showing the app interface to a medical professional.
No Medical Claims: We do not claim to treat, cure, or manage Rheumatoid Arthritis. The Service is for personal awareness of lifestyle trends.
3. Use of Information and Aliases
We encourage privacy. You are not required to provide your legal name to use the App; aliases are permitted and supported. You are responsible for the accuracy of the data you input, as the App’s calculations are entirely dependent on user-reported information.
•
4. Exporting Reports
While the App provides a feature to export logs for discussion with healthcare providers, Flare Family assumes no liability for the interpretation of these reports or their security during transit. Every report contains a mandatory footer: "Self-reported wellness journal. Not for clinical use."
5. Limitation of Liability
To the maximum extent permitted by law, Flare Family shall not be liable for any medical outcomes or decisions made based on the data contained within the App. Use of the App is at your own risk.
6. Deletion of Data
Consistent with 2026 Privacy Regulations, you have the right to be forgotten. Deleting your account will remove your personal data (User, Flare, and TreatmentHistory entities) from our active database.
